Privacy Policy

Vireta Financial Consulting (Pty) Ltd (trading as Vireta) is the responsible party for the processing of personal information described in this policy, as defined under POPIA. Our registered details are:

We have appointed an Information Officer responsible for POPIA compliance, who may be contacted using the details above, marked "Attention: Information Officer".

We collect personal information that you provide directly to us, and information generated automatically through your use of our website, including:

• Contact details — name, email address, telephone number, postal address.
• Enquiry and consultation details submitted via our contact forms or hero forms.
• Financial information voluntarily disclosed during planning consultations, where relevant to services requested.
• Technical data — IP address, browser type, device information and pages visited, collected via cookies and similar technologies.

We process personal information for the following purposes, each requiring a lawful basis under POPIA:

• To respond to enquiries submitted through our contact and consultation forms.
• To provide financial planning and advisory services you have requested.
• To comply with legal, regulatory and tax obligations applicable to a South African financial services provider.
• To improve our website and services through analytics, where you have consented to analytics cookies.
• To send relevant communications, where you have consented to marketing cookies or direct marketing.

Our website uses cookies categorised as essential, analytics and marketing. Essential cookies are necessary for the site to function and are always active. Analytics and marketing cookies are only activated with your consent, given via our cookie preference banner. For full detail on the categories, retention periods and third parties involved, please refer to our Cookie Policy.

Our website and associated infrastructure are hosted with reputable service providers who process data on our behalf and under our instruction. We take reasonable technical and organisational measures to ensure that any third party processing personal information on our behalf provides sufficient guarantees of POPIA-equivalent security, including confidentiality undertakings and data processing agreements where applicable. We do not sell personal information to third parties.

Where personal information is transferred to a service provider located outside South Africa (for example, cloud hosting or analytics infrastructure), we ensure that the recipient is subject to a law, binding corporate rules, or contractual terms that provide an adequate level of protection substantially similar to POPIA before the transfer takes place.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law, including record-keeping obligations under South African financial services and tax legislation. Once information is no longer required, it is securely deleted or anonymised.

As a data subject, you have the right to:

• Be notified that personal information about you is being collected.
• Access the personal information we hold about you.
• Request correction, updating or deletion of inaccurate, irrelevant or unlawfully held information.
• Object to the processing of your personal information for direct marketing purposes at any time.
• Withdraw consent, where processing is based on consent, without affecting the lawfulness of prior processing.
• Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.

To exercise any of these rights, please contact us at info@virelta.pro or +27 21 447 3892. We will respond within a reasonable timeframe in accordance with POPIA requirements.

The Information Regulator of South Africa can be contacted at [email protected] should you wish to escalate a concern after engaging with us directly.

We implement appropriate technical and organisational safeguards to protect personal information against loss, unauthorised access, interference, modification or disclosure, including encrypted data transmission, access controls and regular review of our security practices.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.

For any questions regarding this Privacy Policy or our processing of your personal information, please contact:

Vireta Financial Consulting (Pty) Ltd
45 Buitengracht Street, Cape Town, 8001, South Africa
Tel: +27 21 447 3892
Email: info@virelta.pro